top of page
FAQ
Want to know more?
We got you, check out our FAQs.
-
Q: Can I get a refund if my travel plans change unexpectedly?A: Refund policies vary based on the type of tour and circumstances. Please refer to our refund policy or contact us for personalized assistance based on your situation.
-
Q: How can I book a tour with Tour and Explore Jamaica?A: Booking is easy! You can book online through our website, or contact our customer service for personalized assistance.
-
Q: Are meals included in the tour packages?A: All packages include meals, such as patty and beverages of your choice.
-
Q: What types of tours do you offer?A: We offer a variety of tours, including cultural, adventure, and scenic tours, providing a comprehensive experience of Jamaica's beauty.
-
Q: Do you provide airport transportation services?A: Yes, we offer airport transportation services to and from major airports in Jamaica. Ensure to book in advance for a seamless experience.
-
Q: Can I customize a tour according to my preferences?A: Absolutely! We offer customizable tour packages to ensure you get the experience you desire. Contact us to discuss your preferences.
-
Q: Are your tours suitable for all age groups?A: Yes, we have tours suitable for all age groups. Whether you're traveling solo, with family, or in a group, we have options for everyone.
-
Q: Are transportation services included in the tour packages?A: Yes, transportation is included in most of our tour packages for your convenience and comfort.
-
Q: What safety measures do you have in place during tours?A: Your safety is our priority. We follow strict safety protocols, have experienced guides, and use reliable transportation for secure and enjoyable tours.
-
Q: What is the cancellation policy for tour bookings?A: Our cancellation policy is outlined on our website. Generally, we provide flexibility, but check the specific policy related to your booked tour or contact us for more details.
bottom of page